(This process is also described on the Welcome letter which is sent together with the cards and on the website here).

Once charging cards have been received, the customer needs to activate the cards in My Scania so they can be used for charging. The cards are sent deactivated for security purposes. To activate the cards, the following steps needs to be done:

1. Go to Charging services -> Scania Charging Access -> Manage charging cards
2. Find the card you want to activate and press on the Pencil on the right side of the table

3. Change status to Active and press “Save” button as displayed below.

If a customer’s card(s) gets damaged, lost or stolen, the card should be deactivated immediately following the same process described above but for deactivation. It is important to deactivate lost or stolen cards to ensure no one charges with them and no costs imposed on the company.