Hamed
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Activity overview
Latest activity by Hamed-
Hamed created an article,
Handling Spam Emails in Zendesk
Issue DescriptionDigital Service Support may receive unsolicited or irrelevant emails in Zendesk, for example promotional emails regarding fairs, events, exhibitions, marketing, or similar topics t...
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Hamed created an article,
How to Handle Requests for Vehicle IMEI Numbers
Issue DescriptionCustomers may contact Digital Service Support requesting the IMEI number associated with one or more vehicles.The IMEI identifies the device using the SIM on the mobile network. C...
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Hamed created an article,
Fleet Position – Driver Information Displayed as “Unknown” for Volvo and Other MultiBrand Vehicles in Time Spent in Zone and Event Views
SummaryDriver information may be displayed as “Unknown” in Fleet Position reports and event views for Volvo and other MultiBrand vehicles, even when driver details can be seen in Historical Tracki...